Last updated: 16 April 2025
Malvern Solar (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website, malvernsolar.co.uk, you agree to the terms of this policy.
1. Who We Are
Malvern Solar is a solar energy company based in the United Kingdom. We provide solar panel installations and related services. If you have any questions about this policy or how we handle your data, you can contact us at:
Email: hello@malvernsolar.co.uk
Website: https://malvernsolar.co.uk
2. What Personal Data We Collect
We may collect and process the following types of personal data:
- Contact details – such as your name, email address, telephone number, and address (when you complete a form or contact us directly)
- Website usage data – including IP address, browser type, and information about how you use our website (via cookies and analytics tools)
- Correspondence – any communications you send to us via our website, email, or telephone
3. How We Use Your Data
We use your personal data to:
- Respond to enquiries or provide quotes
- Carry out our services and fulfil contracts
- Improve our website, services, and customer experience
- Send updates or marketing communications (only where you have opted in)
4. Lawful Basis for Processing
Under the UK GDPR, we rely on the following lawful bases to process your personal data:
- Consent – for example, when you opt in to receive marketing emails
- Contract – when data is required to provide a service you’ve requested
- Legitimate interests – such as improving our services or responding to your queries
5. How We Share Your Data
We do not sell or rent your data to third parties.
We may share your data with:
- Trusted service providers (e.g. website hosting, analytics, email platforms)
- Regulatory bodies or law enforcement agencies, if required by law
All third parties are required to handle your data securely and in accordance with data protection legislation.
6. Cookies and Tracking Technologies
We use cookies to:
- Understand how visitors use our website
- Improve performance and functionality
- Remember your preferences
You can control or disable cookies through your browser settings. For more information, please refer to our Cookies Policy.
7. How We Protect Your Data
We use appropriate technical and organisational measures to keep your data safe, including encryption, firewalls, and secure servers. Only authorised personnel have access to your personal data.
8. How Long We Keep Your Data
We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including to comply with legal, accounting, or reporting requirements.
9. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data
- Object to processing or request restriction
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of your rights, please email: hello@malvernsolar.co.uk
10. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be published on our website.
11. Contact Us
If you have any questions about this policy or how we use your data, please get in touch:
Malvern Solar
Email: hello@malvernsolar.co.uk
Website: https://malvernsolar.co.uk